Privacy Policy
The entire team at Marina Fiamingo's website, He understands that the creation of an author's work begins with a space of respect. We apply that same philosophy to the protection of your personal information. When you choose to share your data with us, whether it's to acquire an exclusive piece of porcelain, You can sign up for a third firing technique workshop or simply receive our news, You are trusting in our integrity. For this reason, on this page we detail how we honor that trust.
1. Data Collection as a Work of Art
We do not collect personal information mechanically or indiscriminately. Just as Marina selects each brush or each porcelain support with a specific purpose, We will only ask you for the information that is strictly necessary to provide you with the authentic experience you are looking for. This may include your name, email address (to maintain direct dialogue), your shipping address (to ensure your "vitrified jewel" arrives safely at its new home) and payment details (securely processed by third parties, without us storing that sensitive information).
2. The Respectful Use of Your Information
Your information will never be treated as a commodity. We don't sell it, We do not rent it out and we do not share it with third parties for purposes unrelated to the Atelier. We use your data for the essentials: process and ship your orders with the care they deserve, coordinate your participation in our face-to-face or online courses, and, if you give us your consent, to send you information that adds value to your passion for designer porcelain.
3. Transparency as Our Third Baking
The third firing technique in the Atelier is a process of layers and transparency, where nothing remains hidden. We want our Privacy Policy to be just as transparent. You have the right to know what information we have about you, to correct it if there is an error and to ask us to remove it from our database whenever you want. We value your autonomy and privacy above all other considerations.
Frequently Asked Questions
Find here the answers to the most frequently asked questions I receive about my privacy policy, and if you don't find the answer to your question, you can send it directly.
What kind of information do you collect when I sign up for a workshop or buy a piece?
We only ask for the essential information to connect with you and provide the service. This includes your full name, email address, phone number (for urgent class notifications), and your physical address if we need to send you a vitrified artwork or materials. Your credit or debit card information is processed directly through secure, encrypted payment platforms; the Atelier never stores your financial data.
Does the Atelier share my data with third parties or companies?
Absolutely not. Your trust is sacred to us. Your personal data will never be sold, rented, or shared with companies outside the Atelier. Only the data strictly necessary for our operation is shared with trusted services, such as the courier company that delivers your artwork to your home or the automated platform that sends you access to the online courses.
How can I find out what data they have about me or request that they delete it?
Transparency is our golden rule. You can email us at any time to request a report of the data we have stored about you, request a correction if there is an error, or request that we completely remove you from our database. Your right to privacy and to be forgotten is guaranteed with just one click.
Do you use cookies on the website and what are they for?
Yes, we use very basic technical cookies. Their main function is purely operational and free of invasive tracking: they serve to remember the items you added to your shopping cart, keep you logged in if you're taking a course on the student platform, and anonymously understand which blog articles or techniques interest you most so we can continue generating valuable content. You can disable them in your browser settings at any time.